create structure diagram of ITglue folders

Your clients' vendors can be included as individual organizations to help you manage vendors. Organizations are used to contain all information about clients. You'll also find a floating green Support button at the bottom of the screen, which you can use to submit support requests. If you don't see the footer, it means it's been hidden at the account level.

Click on your name in the top right of the top navigation bar and choose an option from the drop-down menu.įooter - Where you'll find links to our privacy policy, terms of service, knowledge base, and release notes. User Name Menu - Where you can access our knowledge base, submit a feature idea, edit your profile, switch accounts, or log out. (period) key on your keyboard to quickly open and close this menu. Click on an item or press the number that's displayed to the right of an item to be taken to one of the pages you want to revisit. When you click on the recently viewed (clock) icon, a drop-down menu will show you the last nine items you viewed. Recently Viewed - Where you find things you've recently visited. For more information about how to search, refer to our Search and search filters article. Type the name of a configuration item, person, document, domain, or organization, and then choose from the list of options displayed. To perform a search, choose the search field or press the / (forward slash) key on your keyboard to place your cursor in the search field. Search - Where you can search for specific information. For more information, see Account settings for Managers and Administrators. Only users with a Manager or Administrator role can view the Account area. Note that the Global area is always hidden from users with a Lite role.Īccount - Where you can update your billing information, switch your plan, add users and groups, and more. If you are integrated with Datto, you can also view device backup details (currently only shown to Managers and Administrators). Global - Where you can view progress/completion statistics, see and manage data stored for your account across all organizations that you can access, and view all items that have an expiration date. At the top of the screen are your favorite organizations. Organizations - One central location for finding all your organizations. Global and Account are not universal options.ĭashboard - Where you'll find your favorite organizations and various feeds, including things you've recently updated and any organizations that have been updated by your team in the past week. Not all users see the same navigation bar. The top navigation bar can help you navigate the different sections of the app.

The purpose of this topic is to help you familiarize yourself with the structure of IT Glue and some of the basic navigational tools that are included in the app.

Create structure diagram of ITglue folders